Service · 04

Customers who come back.

Klaviyo flows first, campaigns second. Every flow gets a test plan and a revenue number in the Monday report.

Book a strategy callSee email work
email revenue
[2.2]×
[Client] · supplements · [10] weeks
first orders from one welcome email
+[24]%
[Client] · food & drink
core flows, live in week [2]
5
Welcome to win-back
A handwritten thank-you note tucked into a parcelPost-purchase · [Client] thank-you card
In short

What does email and SMS marketing include for a store?

Email and SMS for a store means the automated flows that follow what a shopper does, plus the campaigns you send to everyone. We build the five core flows first, because they earn money every day, then test campaigns on timing and offer, and report revenue per recipient every Monday.

Platform
Klaviyo, for email and SMS
Flows
Welcome, browse, cart, post-purchase, win-back
First flows live
Week [2]
Campaigns
[2–4] a month, each with a test
Reporting
Every Monday, 09:00 your time
Engagement
[6]-week sprint, or monthly
The problem

Why customers buy once.

Most stores send campaigns and skip the flows, so the emails that earn the most never go out.

  • Missing flows

    No browse or post-purchase flow, so interested shoppers hear nothing.

  • The same email to everyone

    One campaign to the whole list, whatever people bought.

  • Wrong timing

    The cart email arrives a day late, after the shopper bought elsewhere.

  • A list that only shrinks

    No sign-up offer worth taking, so the list never grows.

How it runs

Flows first, campaigns second.

The flows earn money every day. Campaigns start once the flows are live.

  1. Week 1

    Audit

    Your flows, list, deliverability and the revenue each email earns.

    Email audit[Name] · Email and SMS
  2. Week 2

    Core flows

    Welcome, browse, cart, post-purchase and win-back, live.

    Five flows, live[Name] · Email and SMS
  3. Weeks 3–6

    Test

    Timing, subject lines and offers, one variable at a time.

    Test results, weekly[Name] · Email and SMS
  4. Every Monday

    Report

    Revenue per recipient for every flow and campaign.

    Monday report[Name] · Analytics
  5. Week 6

    Review

    What won, what we cut, and the campaign calendar.

    Campaign calendarSaimul Islam · Founder
What’s included

In every email sprint.

See the full pricing table

  • The five core flows

    Welcome, browse, cart, post-purchase and win-back.

  • Campaigns

    [2–4] a month, each with a test.

  • SMS

    For the moments that can’t wait: carts and deliveries.

  • List growth

    A sign-up offer and a pop-up worth the space.

  • Segments

    By what people bought and when.

  • The Monday report

    Revenue per recipient for every email.
Proof

Email & SMS, with receipts.

All case studies
[It feels like having a growth team that already knows how to ship software.]
[Name][Marketing lead], [Client] · Supplements[2.2]× email revenueRead the case
Compare

In-house, freelancer or us.

A fair comparison. Your numbers will differ.

In-house hirea full-time hireHypentialgrowth partner
Monthly cost
[$X] salary, plus tools
[Price] a month
Time to the first flow
[1–2] months to hire
Week [2]
Covers
Campaigns, often not flows
Flows, campaigns, SMS and list growth
Reporting
When someone asks
Every Monday, 09:00
When someone leaves
You start over
The flows and the log stay with you
Freelancerpart-timeHypentialgrowth partner
Monthly cost
[$X] retainer
[Price] a month
Time to the first flow
[2–3] weeks
Week [2]
Covers
Usually campaigns
Flows, campaigns, SMS and list growth
Reporting
Monthly
Every Monday, 09:00
When someone leaves
You start over
The flows and the log stay with you
Pricing

How to start.

Email and SMS fit all three engagements. The full comparison is on the pricing table.

  • Growth sprint

    [Price]per [6]-week sprint

    [6] weeks: the audit, the five core flows and [3] tests.

    Start a sprint

  • Growth partner

    Popular
    [Price]per month · [3]-month start

    Email and SMS alongside paid media, SEO and CRO.

    Book a call

  • Launch

    [Price]per project

    Launch flows for a new store or product.

    Plan a launch
FAQ

Questions about email and SMS.

Not on the list? Ask on a call, or by email.

Reviewed by Saimul IslamFounder · Last reviewed 30 Sep 2026

Mostly. Klaviyo covers email and SMS for most Shopify and WooCommerce stores. If you use another tool, ask us on a call.

Still have questions?Saimul Islam answers every one.
Book a callOr send a message
Related services

Works well with.

All five services

Your turn

Let’s grow.

Book a strategy call

[30] minutes, no slides. You leave with the first [3] flows we’d fix on your store.

Or write to [hello@domain.com]