Abandoned checkout flow: three emails and one text
What to send when someone starts checkout and leaves, with a personal note for big carts and the rules for discounts.
- PDF293 KB
- MD6 KB
The first week for a new subscriber: timing, filters and exits, two subject lines per email and copy to start from.
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A new subscriber is the warmest person on your list for about a week. This flow uses that week: the code they asked for, why you exist, proof, answers, and an honest deadline.
It is deliberately short on discounts. One code, one deadline, and an exit so nobody who just paid full price hears “your code ends tomorrow”.
Not on the list? Ask us.
Any tool with flows: Klaviyo, Omnisend, Shopify Email, Mailchimp. The triggers and filters are described in plain words; in Klaviyo they read exactly as written.
No. The texts are optional and marked as such. Only send them to people who agreed to get texts.
Use them as a first draft. Everything in brackets is yours to fill in, and your own customers’ words will beat ours.
Rather we ran it?

We do this every week in email and SMS. Book a call and we’ll show you how it would work for your store.
Or write to hello@hypential.com